Over 35 years of the customer service secrets that have helped Tony Alessandra tremendously in his own business career and saved him from many ruined customer relationships along the way.
Download this 80-minute MP3 series right now and you're moments away from acquiring the most critical and valuable skill that could mean thousands (maybe more) to your bottom-line.
How much is a valued customer really worth to your business? Do the math. It costs you up to 4 times more to get a new customer than it does to retain an existing one.
That doesn't even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy - just to break even!
Call me stupid but I'm keeping my customers happy and satisfied... and the only way to do it is through Astounding Customer Service!
Download this 80-minute MP3 series right now on your computer and you're moments away from acquiring the most critical and valuable skill that could mean thousands (maybe more) to your bottom-line.
I've laid it all out for you here - over 35 years of the customer service secrets that have helped me tremendously in my own business career and saved me from many ruined customer relationships along the way.
- Why customer service in America is broken
- How to turn an irate customer into an added sale
- The 3 R's of Customer Service
- How to resolve customer complaints and conflicts in seconds
- How to graduate from one-shot sales to lifetime customers
- How to improve your customer service language
- How to keep the competition from stealing customers away
Companies literally pay me tens of thousands just to train their employees in this program for one day.
Now you can learn all the secrets and hear them over and over again at your convenience when you click below and buy Astounding Customer Service today.
(And remember: If you don't love your customer, someone else will!)