|
Email
Troubleshooting Page
Are you receiving Your Achievement Ezine regularly? If
not, please read this important message.
Due to addition of stricter spam filters on a variety of
email clients, some
participants tell us that they are no longer receiving their
Your Achievement Ezine;
a publication
that they wish to receive. We'd like to let you know there
are reasons why this usually occurs....and it is
easy to correct!
- Are you using Spam Filtering Software?
- Have you added ezine@yoursuccessstore.com to your address book? (This will impact our ability to communicate with you and your ability to view images in HTML.)
See below for more information on each
item listed above.
In addition, other email from the yoursuccessstore.com domain is
sent to you when you place an order, receive information as an
affiliate or as a One-Year Success Plan member, request information
from one of our Customer Service team members, etc. If your email
provider enables it (and to be on the safe side), please add the
domain yoursuccessstore.com as an approved sender.
________________________________________________________________________
1. Are you using spam filtering
software?
If you are using spam filtering
software, you can enter the following email address into
your filtering software "whitelist" to ensure you continue
to receive Your Achievement Ezine quotes and messages:
If you are using spam filtering
software for personal use, please enter
ezine@yoursuccessstore.com as
an approved sender.
If your company is using spam
filtering software, please contact your Information
Technology department and request to add
ezine@yoursuccessstore.com.
________________________________________________________________________
3. Have you added Your Achievement Ezine to your address
book?
Some email providers impose
restrictions on email delivery, which may impact our ability
to communicate with you and/or your ability to view images
in HTML. Please check the details below under your email provider
or your software for more
information:
________________________________________________________________________
Is your email provider AOL 9?
1. Open Your
Achievement Ezine
2. Click the Add Address icon on the right side of
the window.
3. Click the OK button.
Is your email
provider AOL 8?
1. Open Your
Achievement Ezine email
2. Click the Add to Address icon on the right-hand
side of the window.
3. Click the Save button.
Is your email
provider AOL Netmail?
1. Open Your
Achievement Ezine email
2. Click the Add to Address icon.
3. Click the Save button.
Is your email
provider Yahoo! Mail?
1. Open Your
Achievement Ezine
2. Click the "Add to Address Book" link on the far
right.
3. Click the Add Checked Contact button.
Is your email
provider Hotmail?
1. Open Your
Achievement Ezine
2. Click "Save Address(es)" at the top of the message
header.
3. Click OK button.
Is your email
provider MSN 8?
1. Open Your
Achievement Ezine
2. Click Save Addresses at the upper right hand
side of the screen.
3. Select the check box next to the address you want to
save.
4. Click the Save button.
Is your email
provider Earthlink Webmail?
1. Open Your
Achievement Ezine
2. Click the Add to Address Book link.
3. Click the Save button on the popup.
Is your email
provider Earthlink Total Access?
1. Open a Your
Achievement Ezine
2. In the From field, right-click the YourSuccessStore.com address.
3. Click "Add to Address Book".
4. Click the Ok button.
or...
1. In the message list of your Inbox or other mail folder,
right-click Your Achievement Ezine.
2. Click Add Sender to Address Book.
3. Click the OK button.
or...
1. Open Your Achievement Ezine
2. Click "Add Sender" in the upper right of the
header.
3. The name and email address from email are pre-populated
in the Add to Address Book pop-up.
4. Click "Yes".
Is your email
provider Outlook 11?
1. Open Your
Achievement Ezine
2. Right-click the name of the sender you want to make as a
contact.
3. Click "Add to Outlook Contacts" on the shortcut
menu.
OR
1) Right-click any email
received from YourSuccessStore.com 2) Select "Junk Mail" and select
Approved
Sender
Is your email
provider Outlook 2000?
1. Open Your
Achievement Ezine
2. In the From field, right-click the address.
3. Click the Add to Contacts link on the shortcut
menu.
4. Click the OK button
OR
1) Right-click any email
received from YourSuccessStore.com 2) Select "Junk Mail" and select
Approved
Sender
Is your email
provider Outlook Express 6?
1. Open Your
Achievement Ezine
2. In the From field, right-click the YourSuccessStore.com address.
3. Click the Add to Address Book link in the menu.
4. Click the OK button.
or...
1. In the message list of your Inbox or other mail folder,
right-click Your Achievement Ezine.
2. Click the Add Sender to Address Book link in the
menu.
3. Click the OK button.
Is your email provider Netscape 6
and 7?
1. Open Your
Achievement Ezine
2. In the From field, right-click the YourSuccessStore.com address.
3. Click the "Add to Address Book" link in the menu.
4. Click the OK button. |